Payment Processing Tools
Manage transactions, chargebacks, deposits, and multi-gateway processing from a single, unified platform.
Complete Payment Visibility
ISOs need visibility into payment operations across their entire portfolio. Pulse CRM connects to your payment gateways and processors to give you a unified view of transactions, chargebacks, deposits, and statements—all without leaving the platform. Instead of jumping between gateway portals to piece together what happened with a particular merchant or batch, your team sees everything in one place with consistent filtering, search, and export tools.
Combined with residual management for revenue tracking and gateway integrations that pull data automatically, Pulse CRM provides complete financial visibility for your merchant services operation—from the moment a transaction is authorized to the day the deposit hits your merchant's bank account.
Key Features
Virtual Terminal
Process card-not-present transactions directly from Pulse CRM with a built-in virtual terminal. Support for credit, debit, and ACH payments with real-time authorization and receipt generation.
Transaction Management
View, search, and manage all transactions across your merchant portfolio in one place. Filter by merchant, date range, amount, status, or gateway. Export transaction data for reconciliation and reporting.
Chargeback Management
Track and respond to chargebacks with a dedicated management workflow. Receive alerts when chargebacks are filed, upload evidence, track deadlines, and monitor dispute ratios across your portfolio.
Deposit Tracking
Monitor merchant deposits across all connected gateways. Reconcile deposit amounts against transaction records, track settlement timelines, and identify discrepancies automatically.
Statement Generation
Generate detailed merchant statements showing transactions, fees, chargebacks, and net deposits. Customize statement templates with your branding and deliver them automatically on schedule.
Multi-Gateway Support
Connect multiple payment gateways and processors to manage your entire portfolio from one platform. Supported integrations include Authorize.Net, NMI, and more, with a unified view across all gateways.
Why Choose Pulse CRM for Payment Processing
Unified View
See all payment data across every gateway and processor in a single dashboard. No more logging into multiple portals.
Faster Dispute Resolution
Chargeback management workflows ensure your team responds quickly and never misses a deadline.
Accurate Reconciliation
Automated deposit tracking and statement generation eliminate manual reconciliation errors.
Revenue Protection
Proactive chargeback monitoring and dispute ratio tracking help you protect revenue and maintain processing relationships.
Who Benefits from Payment Processing Tools
Pulse CRM's payment processing tools are built for:
- ISOs needing a unified transaction view across Authorize.Net, NMI, and other gateways
- Finance teams responsible for reconciling deposits across multiple processors
- Operations staff managing chargeback responses and dispute deadlines
- Merchants who need branded statements and transparent fee breakdowns
- Growing organizations that want to add processors without adding portals
How Payment Processing Works
From gateway setup to merchant statements, Pulse CRM manages the full payment lifecycle in five steps.
Connect Gateways
Link your payment gateways and processors to Pulse CRM using secure API credentials. Authorize.Net, NMI, and additional gateways are supported out of the box with no custom development required.
Process Transactions
Use the built-in virtual terminal or let transactions flow through your connected gateways. Every authorization, capture, void, and refund is recorded and searchable in real time.
Track Deposits
Pulse CRM automatically matches settled transactions to deposit records. Expected versus actual deposit amounts are compared per gateway so discrepancies surface immediately.
Manage Disputes
When a chargeback is filed, Pulse CRM creates a case with the deadline, reason code, and affected transaction details. Upload evidence, track status changes, and monitor dispute ratios across your portfolio.
Generate Statements
Produce branded merchant statements on a schedule or on demand. Statements include transaction summaries, fee breakdowns, chargeback activity, and net deposit totals for complete transparency.
Supported Payment Capabilities
Pulse CRM supports a full range of payment processing capabilities:
- Credit and debit card processing
- ACH and bank transfer support
- Recurring and subscription billing
- Multi-currency transactions
- Real-time authorization and capture
- Void and refund management
- Batch processing and settlement
- PCI-compliant tokenization
One Dashboard, Every Gateway
Most ISOs work with more than one payment gateway or processor. That means multiple logins, different reporting formats, and no easy way to compare data across platforms. Pulse CRM eliminates that fragmentation by pulling transaction, deposit, and chargeback data from every connected gateway into a single, normalized dashboard.
Filter and search across all gateways at once, or drill down into a specific processor. When you add a new gateway to your operation, it appears in the same interface your team already knows—no retraining, no new portal to learn, and no gaps in your reporting.
Chargeback Response Workflows
Chargebacks cost money and damage processor relationships, but the biggest risk is often a missed deadline. Pulse CRM tracks every dispute from the moment it is filed, calculates response deadlines based on the reason code and card network, and alerts your team before time runs out.
Upload evidence documents directly to the case, track status changes as the dispute progresses, and monitor win rates across your portfolio. Dispute ratio dashboards give you early warning when a merchant is approaching thresholds that could jeopardize their processing relationship.
Explore Related Features
Residual Management
Track revenue splits, payout schedules, and portfolio valuation across all your processing relationships.
Integrations
Connect with Authorize.Net, NMI, and other gateways for automated data sync and unified reporting.
Portfolio Analytics
Deep insights into merchant performance, revenue trends, and portfolio health over time.
Compliance
PCI tracking, document requirements, and regulatory compliance automation for your portfolio.
Simplify Payment Operations
Get complete visibility into your payment operations with a platform that connects all your gateways and processors. Pulse CRM makes payment management effortless.
Ready to streamline your operations?
Join merchant services professionals who trust Pulse CRM to scale their business.